Privacy Policy

Last updated: September 2025

1. Introduction

GlowVital is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms
  • Subscribe to newsletters
  • Make enquiries about products
  • Communicate with us via email or phone

This information may include your name, email address, phone number, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Send you information about our products and services
  • Improve our website and user experience
  • Comply with legal obligations
  • Prevent fraudulent activity

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

  • Your consent when you submit forms or subscribe to communications
  • Legitimate interests in operating and improving our business
  • Legal obligations we must comply with

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our website
  • Professional advisers including lawyers and accountants
  • Law enforcement or regulatory authorities when required by law

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information, please see our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Restrict processing of your personal data
  • Object to processing of your personal data
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

10. International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

11. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

GlowVital
63 Renfield Street
Glasgow G2 1LF
United Kingdom
Phone: +44 141 908 4239
Email: [email protected]